ARGH

[bladespark]

Those of you in Utah, let me warn you that Zions Bank SUCKS hugely.

They're refusing to let me transfer my money! I've tried twice to withdraw everything I have left and close down the account, and twice they're refused the transaction. Apparently you're not allowed to write a check for the exact amount of your remaining balance, nor can you do a paypal funds transfer for the dollar amount and leave a few cents.

I'm going to have to call them and say WTFAUGH, GIVE ME MY MONEY! at them. I mean... gah! The money is THERE in the account, WHY dd the transaction get refused?

This is on top of many other sucky things about them, like their HUGE overdraft fees, and the way they go out of their way to arrange things so that debits go first, and then credits, so that you will have the maximum amount of overdraft fees possible, AND they will charge an additional fee for every single overdraft transaction, so that they cascade and pile up, once you've gone over the brink. They suck. The ONLY nice thing they've ever done for me was to fix a mistake THEY MADE when I was cashing a check and didn't get the right amount from the teller (got a ten when I should have gotten a twenty,) and they gave me the missing $10, but as that was their fault in the first place, that's not exactly sterling service, just the minimum required.

Pacific Continental is about three billion times nicer so far. Their fees are MUCH smaller, and they actually give me real customer service. They called me when the stupid check that was supposed to clear out my account at Zion's bounced, to let me know why there was no money in my account with them, before I could even call them!

Comments

[unspeakablevorn.livejournal.com]

I've had good experience with WaMu.

Vorn

[bladespark.livejournal.com]

Yeah, my siblings all bank there, and I've never heard anything awful about it. But I got my account years before them, when we lived down in Toquerville, and unless you wanted to drive a whole half hour to get to the bank, your only options were Zions or Key. For some reason my parents picked Zions.

[sphix.livejournal.com]

That's where I've got my bill-paying account, and I haven't had any trouble with them... Yet. It's always lurking around the corners with these banks...

[jilinn.livejournal.com]

Sounds a lot like the trouble I've had with the mate's military bank account. I've already warned him we are switching the account to a local bank when he gets back so I can actually transfer money into the account if I need to. We've had too much trouble with them making sure the overdraft fees pile up and letting debits go through at the wrong times.

[mavikfelna.livejournal.com]

While I don't, and won't, bank at Zions, becuase of similar experiences in the past, I am familiar with folks in their IT group from my contract time there. And the VP of IT, Preston Wood, is in the executive MBA program I support at the U. If you need some additional help with getting to people I'll be happy to pass on your information.

--Mav

[bladespark.livejournal.com]

I think I have it sorted now. But thanks for the offer.

[2dlife.livejournal.com]

Yeah, you're not allowed to close an account this way, apparently. I had to write a letter to my bank requesting that they close my account and they sit on it for 30 days to make sure no more checks need to clear before releasing the money.