Refund updates
Dec. 3rd, 2007 12:52 pmEl has agreed to refund me. She says she can't refund shipping costs, which I completely understand, as that would be coming out of her own pocket, and she hasn't done anything horrible or criminal, she just made a mistake. It's hardly fair to penalize her that much for it. So kudos to her! I might reccommend you wait a month or two while she gets the hang of shipping things, but I would definitely say she's a good person to go to if you want beautiful art.
Randomsabers, on the other hand, has basically said "screw you." They're only giving me half my money back, because technically this is in their TOS, and they never gave me any specific dates or estimates. But when they have projects listed by days of working time, and I am behind about 50 days worth of projects, I can be forgiven for assuming that we're taking considerably less than a year to get my project done, not MORE than TWO years. Maybe they're not legally in breach of contract, and I'll take the half refund and write it off and a lesson learned, but I'm also telling you, NEVER do business with www.randomsabers.com They will take your money for the privilege of waiting years, and make no real effort to satisfy dissatisfied people. They've covered their own asses, they don't care about you or your happiness at all.
Randomsabers, on the other hand, has basically said "screw you." They're only giving me half my money back, because technically this is in their TOS, and they never gave me any specific dates or estimates. But when they have projects listed by days of working time, and I am behind about 50 days worth of projects, I can be forgiven for assuming that we're taking considerably less than a year to get my project done, not MORE than TWO years. Maybe they're not legally in breach of contract, and I'll take the half refund and write it off and a lesson learned, but I'm also telling you, NEVER do business with www.randomsabers.com They will take your money for the privilege of waiting years, and make no real effort to satisfy dissatisfied people. They've covered their own asses, they don't care about you or your happiness at all.